Facebook retargeting can be used in many different ways, depending on your objective. For example, you may want to target all visitors to your website, or only to those who did not sign up for your newsletter or make a purchase. Retargeting to those who did not convert requires more than one pixel to be set up–one for targeting “page visitors” and a separate one for targeting “confirmation pages”. Once you have both set-up, you can create a rule to target all users except those who have completed the conversion.

Basically, you’ll determine your objective, set the pixel on your site, and set up a custom audience. Custom audiences in Facebook need to build up to at least 20 people before you can start retargeting. (If you are planning to do a retargeting campaign, you will not be able to do unless you have all of these things set up and the audience already built.)

The following lists the steps to setting up remarketing to all visitors to your website. Once you walk through this process, you’ll have a better understanding of how it works and can then take it to the next level.

In Ads Manager, get the Facebook pixel and place on website.

How to install your pixel code: https://www.facebook.com/business/help/952192354843755

Instructions for placing pixel in Google Tag Manager:


Placing pixel in GTM

Note: You cannot run ads until the audience is at least 20 people.

Maximum time you can retarget is 180 days (6 months).

Create your custom audience in Facebook Ads Manager.

Check if your pixel is working

Navigate to the web page the pixel was placed on. Then come back to FB Ad Manager and drill into “Pixels” (This menu option won’t show if you do not have any pixels set up.) If it’s working, the pixel will send information back to Facebook and you’ll be able to see activity in the Facebook Pixel page in your Ads Manager.

Check Facebook pixel status

Your pixel’s status will also be set to Active. Keep in mind that the activity column reports all conversion events regardless of whether or not these events are associated with an ad.

Go to Audiences to view it and check to see when it has at least 20 people.

The next step is to set up your campaign. During the set-up, you’ll be asked to choose an audience. Here is where you choose “Use a Saved Audience” and find your new audience in the list.

Additional Resources:

Goals for Facebook Campaigns


Inserting Facebook pixel into Google Tag Manager


Facebook Pixel Helper – Can add this to Google Chrome